Delete your Youmus account

Delete in the app (fastest)

If you can sign in, you can delete your account from your device in under a minute:

1. Open the Youmus app and go to Profile → Settings.
2. Tap Delete account.
3. Confirm (email-and-password accounts re-enter their password; sign-in providers confirm in-app).
4. Your account is scheduled for deletion and enters a 14-day grace period. You can cancel any time during those 14 days simply by signing back in.
5. After the grace period ends, your account is permanently anonymized (see what is removed below).

Request deletion by email

If you cannot access the app or have already uninstalled it, email support@youmus.app from the email address on your account, with the subject Delete my Youmus account (include your @handle if you have it). We verify the request is genuinely yours, then process it. Personal data is removed or anonymized within 30 days of a verified request; the same 14-day grace window applies before anonymization completes.

What is deleted

When deletion completes, we remove or irreversibly anonymize the personal data we hold about you, including:

• Your profile: display name, @handle, email address, profile photo, bio, skills, and links.
• Your uploaded tracks, cover art, and the audio files behind them, plus any chat voice memos.
• Your chat messages, feedback notes, reaction tags, and ratings.
• Device and push-notification tokens registered to you.
• The link between you and your activity — listens, swipes, and reputation signals are de-identified.

What is kept, and why

A small amount of data is retained in a de-identified form (no longer linked to you) for integrity, accounting, and legal reasons:

• Ears and youms ledger entries are append-only and cannot be altered; they are kept de-identified so balances and the economy stay verifiable, with no personal identifiers attached.
• Purchase and transaction records required for tax, accounting, fraud-prevention, and app-store obligations are retained for the period the law requires, then deleted.
• Aggregate, anonymized statistics (for example a track's total listen count) that do not identify you may remain.
• Records needed to enforce safety — for example, to uphold a ban on a user who was removed for abuse — may be kept as long as necessary for that purpose.

Once anonymized, this information can no longer be tied back to you or used to re-create your account.

Get a copy of your data first

Deletion is permanent. If you want a copy of your data before you delete, email support@youmus.app to request an export and we will send it to you.

Need help?

Questions about deleting your account or your data can go to support@youmus.app. Youmus is operated by Dmytro Karpenko. For privacy details, see our Privacy Policy.